Terms of Service

wedding design services

Timeline: You will receive a proof approximately 1-2 weeks after deposit. Please note that it is important that you respond to e-mails in a timely manner to keep your timeline on track and avoid postponing your estimated completion date.

Payment: A 50% non-refundable deposit is required before I start any work on your project. Payment must be paid in full before your project is shipped.

Proof: You will have a chance to proof your invitation. Please make sure to carefully look it over for any possible errors (typos, spelling of names, addresses, web urls etc.). It helps to have a second pair of eyes. Also note that colors may vary between computer screens, so don't be alarmed if it looks slightly different. Any errors that are caught after the pieces of been printed are not at the fault of the native lion. Any additional printing fee's will be invoiced to you. 

Revisions: One set of revisions are included. There will be additional fees charged depending on the type of changes. 

Quantities: Make sure to order a minimum of at least 10 extra for invites and envelopes. it’s good to have extra in case you have any last minute guests and for keepsakes.

Delivery: You may pick-up your order to avoid shipping charges if you’re in or near the Virginia Beach, VA area. I am not responsible for any lost or damaged goods while items are in transit. Please file a claim with the carrier if there are any discrepancies.

Design property: All designs and concepts are property of The Native Lion. I have the right to use completed designs for the purpose of content on social media, to display on my website, or to show as samples to other clients.

Duplicating: I will gladly take a look at all your invitation inspiration images, however I will not duplicate another artist’s work.

Refunds and Returns: All custom made pieces are non-returnable and non-refundable.

Privacy Policy

This privacy policy sets out how the native lion uses and protects any information that you give the native lion when you use this website.

the native lion is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

the native lion may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from [01/01/2021]

What we collect

the native lion may collect the following information:name, contact information including email address and phone number, other information relevant to customer surveys and/or offers. Information provided by you emailed directly to the native lion. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our services. We may periodically send promotional email about new services, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or text. We may use the information to customize the website according to your interests.We may provide your information to our third party partners for marketing or promotional purposes. We use your information to qualify you for pre sale lists

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Children

This website or mobile app is not designed for use by children under age 16, and we do not knowingly solicit personal data from anyone under age 16. If you are under age 16, do not access or use our website or related products or services without parental guidance. If you become aware that we have collected data of anyone under the age of 16, please contact us so that we may delete that data

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following way: if you have previously agreed to us using your personal information for direct marketing purposes, presale, or questions you may change your mind at any time by writing to or emailing us at hello@thenativeion.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at hello@thenativelion.com. We will promptly correct any information found to be incorrect.